In brief, it is best practice to assume nothing received electronically is genuine. If there’s any doubt to the authenticity, then it is advisable to contact the issuer by a different source of media, to ensure the attachment or link is legitimate.
Top tips to ensure you are doing all you can to secure you and your family online:
Protect your email by using a strong and separate password
Cyber criminals can use your email to access many of your personal accounts, leaving you vulnerable to identity theft.
Install the latest software and app updates
Software and app updates contain vital security updates to help protect your devices from cyber criminals.
Turn on 2-step verification (2SV)
2-step verification is recommended to help protect your online accounts.
Password managers: how they help you secure passwords
Using a password manager can help you create and remember passwords.
Backing up your data
Safeguard your most important data, such as your photos and key documents, by backing them up to an external hard drive or a cloud-based storage system.
Three random words
Use three random words to create a single password that’s difficult to crack
Show me more from the UK’s National Cyber Security Centre >
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